Effective Date: 04 Jan 2024
This Privacy Policy applies to https://www.smartdx.co/ & https://run.smartdx.co/ (collectively referred to as “Websites”) owned by Resulticks Global Companies Pte. Limited (collectively, “We”, “Us”, “Our”). This Privacy Policy describes how We collects, uses, shares and secures the personal information you provide. It also describes your choices regarding use, access and correction of your personal information. The use of information collected through https://run.smartdx.co/ shall be limited to the purpose of providing the service for which the Client1 has engaged Us 2 and that collected on https://www.smartdx.co/ shall be solely for Our’-own marketing, lead generation and nurturing purposes in accordance with the applicable law.
We are committed to protecting the privacy of the personally identifiable information collected while using our Websites. The scope of Our commitment is detailed in this Privacy Policy. By submitting information, you agree to Our use of such information as described herein.
We may collect the following personal information from you:
We may also collect, from you, the following personal information about your contacts:
The use of this information collected shall be limited to the purpose of providing the service for which the Client has engaged Us. The use of information collected through https://run.smartdx.co/ shall be limited to the purpose of providing the service for which the Client1 has engaged Us and that collected on https://www.smartdx.co/ shall be solely for Our own marketing, lead generation and nurturing purposes in accordance with the applicable law. If you would like to request the modification or deletion of any of your personal information, please contact [email protected]
We uses your personal information to fulfil your requests for information, to process your requests regarding our solution, to manage and execute marketing communications campaigns, and to consider any campaign-related inquiries that you may submit. We may also use personal information in analyzing site user behaviour. The email addresses collected allow Us to send email to individuals based on specific requests and purposes. We uses personal information collected as described below
We uses proprietary technologies similar to cookies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base. This technology does not personally identify you; it merely recognizes your device and browser, till you choose to identify yourself, by responding in some manner such as by subscribing to a service or filling out a Web form (such as a “Contact Me” or a “Enquiry” form).
You can control the use of this technology at the individual browser level by clearing cache, but it may limit your use of certain features or functions on the web sites and its services.
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or device fingerprinting data to analyze trends in the aggregate and administer the site.
We partner with a third party to manage our advertising on other sites. Our third-party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising, click here. Please note you will continue to receive generic ads.
We will not intentionally disclose (and will take commercially reasonable steps to prevent the accidental disclosure of) your personal information to third parties (i.e., persons or entities that are not affiliates of Us), whether for such third parties' marketing purposes or otherwise, subject only to the following four exceptions:
No mobile/phone number information collected through our websites will be shared with third parties for marketing/promotional purposes. These categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information with service providers3 who facilitate the delivery of communications from the platform. These companies are authorized to use your personal information only as necessary and as per mutually signed agreement between the service provider and Us to provide these services .
These services may include:
If We and/or any of its service providers merges with or sells substantially all its assets or a majority of its equity to a third party, information collected by SmartDX or such service providers on their Web sites may be disclosed to and owned by the merged entity or third party. You will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
We may provide links to third-party Web sites as a service to our users. In addition, some of the content appearing on this site is in fact supplied by third parties, for example, in instances of framing of third-party Web sites or incorporation through framesets of content supplied by third-party servers. We cannot control and are not responsible for the information collection and privacy practices of such third-party Web sites, which may differ from those of this site.
You may access, rectify, update, and/or delete any personal information that you submitted to the site by accessing your account profile. In the event of not having a registered account, you can also contact us to effect changes at [email protected]. We will respond to you within a timeframe that is stated upfront during the transaction or within an otherwise reasonable timeframe.
Data retention policies for clients is for a period of 90 days, except in certain circumstances where we may be required by law to retain your personal information or may need to retain your personal information in order to continue providing a service. You may also unsubscribe from mailing lists or any registrations on the site. To do so, please follow the instructions on the page on which you have provided such information or subscribed or registered.
We have implemented globally ratified standards of technology and operational security to protect personal information from loss, misuse, alteration, or destruction in accordance with the applicable regional and global laws. Only our authorized personnel are provided access to personal information, and these employees are required to treat this information as confidential. Procedures and processes to adhere to this privacy policy is undertaken as part of regular training exercises for our personnel and is also shared with affiliates. Notwithstanding these measures undertaken, should there be a breach of these policies, the client shall solely be responsible for the accuracy, quality, integrity, legality, reliability, appropriateness of all data including personal data introduced by it into the Our platform in accordance with the applicable Law. We shall not be held liable for any unauthorized access or management of your personal information. If you have any questions about the security of your personal information, you can contact us at [email protected].
We collects information under the directive of its Clients and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service or wish to amend your personal information, please contact the Client directly to effect any changes. Requests to manage any customer data for clients are bound in time and scope by the license agreements between the Client and Us .
Upon request We will provide you with information about whether we hold any of your personal information. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Our Client (the data controller). If requested to remove data, we will respond within a reasonable timeframe.
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. We will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We may transfer personal information to affiliates that facilitate the delivery of our services. Transfers to these parties are covered by the corresponding service agreements with our Clients.
By using the site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the site. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy. In the event of any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change taking effect.
For more information and queries regarding Our Privacy Statement or information practices, please drop an email to [email protected] or reach us through direct mail:
3 Temasek Avenue,
#21 - 27 Centennial Tower,
Singapore - 039190
Tel: +65 6238 8995
1 – For clients operating within the European union or operating outside European Union but offers products and services to individuals with the European union will act as a “Controller” as defined under the GDPR Act (EU) 2016 / 679.
2 – For clients operating within the European union or operating outside European Union but offers products and services to individuals with the European union, SmartDX will act as a “Processor” as defined under the GDPR Act (EU) 2016 / 679.
3 – The service providers will act as a “Sub Processor” as defined under the GDPR Act (EU) 2016 / 679.