Contextualizing engagement with first-time visitors

Differentiate known from unknown audience members to facilitate personalized interactions for greater engagement and conversion.

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Robert visits the Vision Bank website for the first time.

SDK identifies and classifies the individuals as either a first-time or repeat visitor who is unknown or identified.

Robert is a first-time visitor without any browsing history and he is looking for credit card options.

SDK gathers user data such as device fingerprint, device type, and IP location and then assigns a new profile ID with enriched browsing insights.

Contextualizing engagement with repeat visitors

Engage your repeat visitors with contextual interactions based on the last visit.

Marcus, a returning visitor, clicks the Smart Link in the brand’s social ad and lands on their website.

Smart link identifies the engagement source.

Marcus is a repeat visitor who showed interest in NewMiles Card during his previous visits.

Based on his derived past product interest, Smart DX delivers Marcus a contextual notification to promote the NewMiles card.